Terms of Service & SMS Conditions

1. Services & Website Use

Orlando Pergolas & Decks provides design, fabrication, and installation services for custom outdoor living spaces, including aluminum pergolas, wood pergolas, louvered pergolas, and custom decks across Central Florida. All materials, designs, and content on this site are the property of Promax Outdoor Construction LLC and are protected by applicable intellectual property laws.

2. SMS Terms of Service & Opt-In Policy

Promax Outdoor Construction LLC (d/b/a Orlando Pergolas & Decks) offers an SMS text messaging program to provide project updates, estimates, and customer support communications.

• Opt-In & Consent Mechanism: Users opt in to receive SMS text messages by submitting online quote and consultation request forms on our website and checking the affirmative consent checkbox agreeing to receive SMS communications from Promax Outdoor Construction LLC d/b/a Orlando Pergolas & Decks. Consent to receive text messages is not a condition of purchase or receiving services.
• SMS Program Details: Text messages sent through our program include appointment reminders, project estimates, account notifications, design updates, and customer support.
• Message Frequency: Up to 6 messages per month (message frequency may vary depending on project activity and customer inquiries).
• Message and Data Rates: Message and data rates may apply depending on your mobile carrier and mobile plan.
• Opt-Out & Unsubscribe: You can cancel the SMS service at any time. Simply reply or text STOP to opt out. After texting STOP, you will receive a one-time confirmation message confirming your unsubscribe status, and no further messages will be sent unless you re-subscribe.
• To Re-Subscribe: If you previously opted out and wish to re-subscribe, text or reply START to resume receiving messages.
• Help & Customer Support: If you are experiencing issues with the messaging program or need assistance, reply with the keyword HELP for assistance, call our support team directly at (689) 219-3757, or email us at info@orlandopergolas.com.
• Carriers Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

3. Privacy Policy

We respect your privacy and protect your data. Mobile information, including phone numbers, SMS opt-in data, and consent records, will not be shared with third parties or affiliates for their own marketing or promotional purposes. View our full Privacy Policy at: https://www.orlandopergolas.com/privacy.

4. Contact Information

Promax Outdoor Construction LLC (d/b/a Orlando Pergolas & Decks)
Address: 18 E. South St., Suite 500, PMB# 17585641, Orlando, FL 32802
Phone: (689) 219-3757
Email: info@orlandopergolas.com